Oasis Initiative
Terms and Conditions
Privacy Policy for Oasis Initiative
Last Updated: September 1, 2024
Welcome to Oasis Initiative! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make purchases from us. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information
When you interact with us, we may collect the following personal information:
Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card details, billing address, and other financial information required to process transactions.
Account Information: Username, password, and other details related to your account.
Non-Personal Information
We may also collect non-personal information that does not identify you personally, including:
Usage Data: Information about how you use our website and services, such as IP address, browser type, and pages visited.
Device Information: Details about the device you use to access our website, including device type, operating system, and unique device identifiers.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Improve Our Services: Process transactions, fulfill orders, and manage your account. We may also use your information to enhance our website and services.
To Communicate with You: Send updates, promotional materials, and other information related to our products and services. You can opt-out of receiving marketing communications at any time.
To Personalize Your Experience: Customize content and recommendations based on your preferences and browsing history.
To Ensure Security: Monitor and protect against fraudulent activities, unauthorized access, and other security threats.
To Comply with Legal Obligations: Fulfill legal and regulatory requirements and respond to legal requests and inquiries.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the acquiring entity.
Legal Requirements: We may disclose your information if required by law or to comply with legal processes, regulations, or government requests.
With Your Consent: We may share your information with third parties if you provide consent for such sharing.
4. Your Choices and Rights
You have the following rights regarding your personal information:
Access and Correction: You may request access to and correction of your personal information by contacting us.
Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
5. Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Children's Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the revised date. Your continued use of our website and services after the changes indicates your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Oasis Initiative
Email: info@oasisinitiative.co
Thank you for choosing Oasis Initiative. We value your privacy and are committed to protecting your personal information.
Shipping Policy for Oasis Initiative
Last Updated: September 1, 2024
At Oasis Initiative, we strive to provide a seamless shopping experience, including efficient and reliable shipping. This Shipping Policy outlines the details of our shipping services, including costs and delivery times for both domestic and international orders.
1. Shipping Options and Costs
Australia
Standard Shipping: $10 AUD
Express Shipping: $15 AUD
Free Shipping: We offer free standard shipping on all orders over $70 AUD.
International
Standard Shipping: $20 AUD
Free Shipping: We offer free standard shipping on all orders over $70 AUD internationally.
2. Order Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been dispatched.
3. Delivery Times
Delivery times are estimates and can vary depending on your location, shipping method, and other factors. Please note that delivery times may be affected by factors such as weather conditions, customs delays, and high demand periods.
4. Tracking Your Order
Once your order has been dispatched, you will receive an email containing your tracking number. You can use this tracking number to monitor the status of your shipment through the carrier's website.
5. Shipping Restrictions
Currently, we do not ship to P.O. Boxes or APO/FPO addresses. If you have any questions about shipping restrictions or need assistance with your order, please contact our customer service team.
6. Customs and Duties
For international orders, please be aware that customs duties, taxes, and other fees may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend checking with your local customs office for more information on potential fees before placing your order.
7. Lost or Damaged Orders
In the rare event that your order is lost or damaged during transit, please contact our customer service team as soon as possible. We will work with the carrier to resolve the issue and ensure that you receive your order or a replacement as quickly as possible.
8. Contact Us
If you have any questions or concerns about our shipping policy or need assistance with your order, please reach out to us:
Oasis Initiative
Email: info@oasisinitiative.co
Thank you for shopping with Oasis Initiative. We appreciate your business and are here to assist you with any shipping-related inquiries.
Returns Policy for Oasis Initiative
Last Updated: September 1, 2024
Thank you for shopping with Oasis Initiative! We hope you are pleased with your purchase, but if you need to return an item, please review our Returns Policy below to ensure a smooth and hassle-free process.
1. Return Eligibility
To be eligible for a return, the following conditions must be met:
Return Window: Items must be returned within 30 days of the date of receipt.
Condition: Items must be returned in the same condition in which they were purchased. This means they should be unworn, unwashed, and free from any tampering. All original tags and packaging must be included.
Non-Tampered: Items must not be tampered with or altered in any way.
2. How to Initiate a Return
To initiate a return, please follow these steps:
Contact Us: Email our customer service team at returns@oasisinitiative.com with your order number and the item(s) you wish to return. Please include a brief reason for the return.
Return Authorization: We will provide you with a Return Authorization Number and instructions for returning the item(s).
3. Shipping Costs for Returns
Domestic Returns: Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., incorrect or defective items).
International Returns: Return shipping costs are also the responsibility of the customer. We recommend using a trackable shipping service to ensure that your return is received.
4. Refunds and Processing
Refunds: Once we receive and inspect your return, we will process a refund to the original payment method used for the purchase. Please allow 7-10 business days for the refund to be reflected in your account.
Inspection: Returned items will be inspected to ensure they meet our return criteria. We reserve the right to deny a return if the item does not comply with our policy.
5. Exchanges
Currently, we do not offer direct exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item.
6. Final Sale Items
Certain items may be marked as “Final Sale” and are not eligible for return. These items will be clearly identified at the time of purchase. Please review the product details before completing your order.
7. Contact Us
If you have any questions or need assistance with your return, please contact us:
Oasis Initiative
Email: info@oasisinitiative.co
Thank you for choosing Oasis Initiative. We appreciate your understanding and look forward to serving you again.
Terms and Conditions for Oasis Initiative
Last Updated: September 1, 2024
Welcome to Oasis Initiative! These Terms and Conditions (“Terms”) govern your use of our website, services, and any purchases you make from us. By accessing or using our website and services, you agree to comply with and be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using the Oasis Initiative website (the “Site”) and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any other applicable laws and regulations. If you do not agree to these Terms, please do not use the Site or our services.
2. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site and services following the posting of changes constitutes your acceptance of such changes.
3. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not use the Site:
In any way that violates any applicable local, state, national, or international law or regulation.
To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm Oasis Initiative or users of the Site.
4. Account Responsibility
If you create an account on the Site, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
5. Product Information and Orders
Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content on the Site is accurate, complete, reliable, current, or error-free.
Orders: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to issues with payment or product availability.
6. Prices and Payments
Prices: All prices are listed in the relevant currency and are subject to change without notice.
Payments: Payment for orders must be made at the time of purchase. We accept various payment methods, including credit cards and other payment options as indicated on the Site.
7. Shipping and Delivery
Shipping costs and delivery times are outlined in our Shipping Policy. We are not responsible for delays caused by factors outside our control, such as customs delays or postal service issues.
8. Returns and Refunds
Our Returns Policy provides details on how to return items, including conditions for returns and refund processing. Please review the Returns Policy for complete information.
9. Intellectual Property
Ownership: All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Oasis Initiative or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Usage: You may not use, reproduce, modify, distribute, or display any content from the Site without our prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law, Oasis Initiative shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or services, including but not limited to lost profits, data loss, or business interruption.
11. Indemnification
You agree to indemnify, defend, and hold harmless Oasis Initiative, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Site or services, or any violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.
13. Termination
We reserve the right to terminate or suspend your access to the Site and services, without notice, for conduct that we believe violates these Terms or is harmful to the Site, services, or other users.
14. Contact Us
If you have any questions or concerns about these Terms or the Site, please contact us:
Oasis Initiative
Email: info@oasisinitiative.co
Thank you for choosing Oasis Initiative. We appreciate your business and are here to assist you with any questions you may have.